Customer experience, catalog & SEO, ads & measurement, retention, creative, intelligence — six autonomous digital employees running your store 24/7/365, on your own infrastructure, with your own keys. Built and operated by the AI engineers who run their own store with it.
Full fleet — €1,490/mo · live on a real store right now · founding cohort: 5 clients
Every Cassien Fleet agent is an autonomous digital employee running on a frontier reasoning model — on your own dedicated infrastructure — with nine engineering layers that cheap chatbots simply don’t have.
Semantic memory for your brand, products and policies. Procedural memory for its own SOPs. Episodic memory of everything that ever happened. It never forgets a decision, a preference, or a customer — day 200 is smarter than day 1.
Scheduled retrospectives where each agent reviews its own work and rewrites its own SOPs and skills based on what actually worked. Your fleet compounds — it doesn’t just run, it gets better.
Every agent runs scheduled research on best practices in its own specialty — support playbooks, SEO & AEO shifts, ads platform updates, retention benchmarks — and folds the findings into how it works. They stay current so you don’t have to.
They act inside your actual systems — store admin, ads accounts, email platform, courier, Meta — not copy-paste suggestions you still have to execute yourself.
Every action logged and reviewable; sensitive trails hash-chained (marketing consent, for example). You can always answer “who did what, when, and why” — to yourself, or to a regulator.
Brand-language gates, protocol guards on every outbound message, QA fences on creative fidelity — and human one-tap approval on anything that moves money. Autonomy where it’s safe, control where it counts.
Heartbeats, watchdogs and uptime timers around every agent. No sick days, no time zones, no Mondays — and when something drifts, the monitors detect it on schedule and escalate it with full context.
Your dedicated server, your API keys, your accounts, your data. Nothing shared with anyone. Cancel after the 3-month minimum — and the infrastructure is already yours. Zero lock-in by design.
Daily output, weekly summaries, a monthly narrative report a founder actually reads — and escalation paths to a human with the full context attached, never a cold ticket.
Click any agent for the full profile — complete specialist scope, signature moves, measurable outcomes, and integrations. Every capability below is designed, engineered and deliverable — not a roadmap slide.
Omnichannel support, delivery guardianship & revenue rescue
“She answers in seconds, at 3 AM, in any language — and she remembers every customer.”
A customer sends a voice note about a delayed parcel. Luna checks the courier API, sees the hub delay, replies with the real ETA and a small apology voucher — and files a follow-up to confirm delivery. Your team finds a closed conversation in the morning.
A COD customer refuses the parcel. Within the hour, Luna is in their WhatsApp: “Did something go wrong? Would an exchange work better?” A third of these conversations end with the parcel delivered on the second attempt.
A ring that didn’t fit becomes an exchange + a matching necklace at checkout. Refund avoided; order grew.
As a Hermes agent: Luna remembers every customer forever, writes her own support SOPs from what actually de-escalates, researches support playbooks weekly, and runs behind protocol guards on every single outbound message.
Your product data becomes your best salesman — in search engines AND in AI assistants
“A customer asks ChatGPT for the product you sell. Kairo’s job: make your store the one the AI can cite. That’s AEO.”
Kairo maps every thin product page. Weeks 2–4: several thousand SKUs rewritten with structured data. Your store’s next crawl looks like a different company.
A customer asks ChatGPT for “hypoallergenic stainless steel earrings under €30” — and your product card is what the AI cites. That’s the channel your competitors haven’t noticed yet.
As a Hermes agent: Kairo researches SEO & AEO changes weekly, keeps his own content SOPs current, remembers every handle change he ever made (301 hygiene held on every change), and leaves a full audit trail on every product he touches.
The engineer behind your ad money: perfect tracking in, zero silent waste out
“When something breaks in your tracking at 2 AM, Apex knows by 2:05.”
Google disapproves 40% of your feed over a GTIN issue. Apex catches it on the morning scan, fixes the attribute, files for re-review, and posts the incident summary before your coffee.
Meta quietly shifts spend to a fatigued ad set. The budget guardian flags the CPA drift the same day, with a reallocation proposal ready to approve.
As a Hermes agent: Apex runs on daily monitors and heartbeats, researches ads-platform changes weekly, keeps a full audit trail of every proposal and approval — and is engineered so that spending without your one-tap consent is impossible.
Turns one-time buyers into repeat revenue — on email, and beyond
“Recovered carts become a line item, not luck.”
A customer abandons a €120 cart. The flow catches them at 09:10 with the exact items, a social-proof nudge and free-shipping math. Recovered carts become a line item, not luck.
As a Hermes agent: Nova researches retention benchmarks weekly, learns which sends actually convert for YOUR audience and folds it back into her own SOPs — and every broadcast passes the consent ledger before it leaves.
An always-on creative studio that never misses a posting day
“The winning hook in 5 new outfits — a tested batch the same day, product-identical, platform-correct.”
Every creative passes automated QA: aspect ratio per placement, product fidelity vs catalog, banned-language scan. The embarrassing post never happens.
The ads team asks for “the winning hook in 5 new outfits” — Iris returns a tested batch the same day, product-identical, platform-correct.
As a Hermes agent: Iris learns your brand kit once and enforces it everywhere, keeps her own creative SOPs evolving with your feedback, and runs a brand-safety language gate on every single post before it goes out.
Five dashboards become one two-minute morning read — with a brain behind it
“Monday 07:30, your phone: the weekend, explained. That’s the whole meeting.”
Your phone: “Weekend: 212 orders, MER 2.7, spend pacing +4% vs plan. One flag: PDP conversion dipped Saturday — likely the theme update. Kairo has the fix queued.” That’s the whole meeting.
As a Hermes agent: Atlas keeps a complete memory of your business’s operational history — every metric, every incident, every report he ever wrote — and his daily brief gets sharper the longer he watches your business.
Flat monthly fees. No seats, no usage tiers, no surprise invoices. Your infrastructure costs stay yours, at cost, with zero markup — we bill purely for the work.
All six agents, working as your complete e-commerce operations department.
€2,530 à la carte — you save 41%
Luna + Apex + Atlas: 24/7 customer coverage, ad-money protection, and daily visibility. The natural first hire.
€1,330 à la carte — you save 41%
Complete deployment on your dedicated server — including the full measurement-stack build (server-side tagging, Meta CAPI, GA4 + Google Ads conversions, Consent Mode v2, webhooks, monitoring). The tracking layer alone is what agencies charge €1,500–3,000 for — here it’s the foundation every agent stands on.
Starting with one or two agents? Each is onboarded onto your infrastructure, wired into your systems, and tuned to your brand — go-live in days.
The first 5 clients get 50% off setup (Full Fleet: €1,495 instead of €2,990). In exchange: case-study rights, a testimonial, and a 3-month minimum. When the five slots are gone, this offer is gone with them.
Cassien Fleet runs single-tenant on YOUR infrastructure — you pay your own running costs directly, with zero markup from us. Our invoice is purely for the work. Cancel any time after the minimum term and everything — server, keys, accounts, data — is already yours. Zero lock-in by design.
Your agents stop being six specialists and become one coordinated team: daily standups, task handoffs, joint projects, shared situational awareness — with Atlas as chief of staff reporting to you. The org-chart moment: you run a company whose operations department happens to be AI.
A persistent shared intelligence layer across your whole fleet and business: unified memory, cross-agent knowledge, your company’s decisions and history — queryable, compounding. The institutional memory most companies lose every time someone leaves.
True 24/7 omnichannel support alone needs 3+ human shifts. The full fleet — support, ads, email, catalog, social, analytics — costs less than one junior hire, and it never sleeps, quits, or takes August off.
Stacking the equivalent human retainers — PPC + email + social + SEO/content + support BPO — runs $8–15k/month across five vendors who never talk to each other. The fleet is six specialists from one partner: one deployment, one invoice, one accountable report.
Assembling point tools already costs $1–2.5k/month in software alone — with nobody running them. The fleet costs about the same WITH engineering and operation included, pre-integrated, on your own infra.
Not a concept, not a waitlist. These are live operational metrics from a production store run by this exact fleet — operated by the same engineers who built it. We eat our own cooking.
Hash-chained, GDPR-defensible consent ledger on WhatsApp marketing — plus a full audit trail on every agent action. Enterprise answers, SMB prices.
We walk your operation together, show the fleet live, and agree which agents earn their seat first. No pressure — the math either works or it doesn’t.
A short plain-English agreement and a Stripe subscription. 3-month minimum, then month-to-month. No enterprise procurement theater.
Step-by-step guides to create your own server account, LLM key and WhatsApp verification, and to grant store/ads/email access. You own every account from day one.
Your dedicated instance is provisioned, agents onboarded onto your brand, tone and policies, measurement stack wired and verified end-to-end.
Agents go live one by one, supervised. WhatsApp verification is usually the long pole — everything else is faster.
Daily output, monthly narrative report, quarterly review. The fleet self-improves on schedule — day 200 is smarter than day 1.
On YOUR dedicated server, under your accounts and keys — single-tenant, EU-hosted, nothing shared with other clients. We hold operator access that you can revoke at any moment. Cancel and everything — server, keys, accounts, data — is already yours. That’s not a policy promise; it’s how the architecture works.
Every agent runs behind engineered guardrails: brand-language gates, protocol guards on every outbound message, and approval fences on anything sensitive. Support answers are grounded in your real order data, not guesses. This exact fleet already serves real customers every day — including the angry ones — and every conversation is logged and auditable.
Compared to what? One junior hire costs more and works 8 hours, not 24. The same coverage from agencies runs $8,000–15,000/month across five vendors. DIY AI tools alone cost $1,000–2,500/month — with nobody operating them. This is a managed operations department for the price of software.
SLA: critical issues get intervention within 24 hours, normal issues next business day. Automated monitors watch the systems around the clock — on our own store, 19 of them run with zero failures. And the engineers behind the fleet run their own store on the same stack: if something breaks, it breaks on us first.
Built EU-first: consent-gated marketing with a hash-chained consent ledger, AI disclosure in customer conversations, full audit trails, and data that stays on your own EU server. The transparency and auditability the EU AI Act asks for are how the fleet is engineered, not an afterthought.
Yes — that’s the design. Luna or Apex are the usual first hires (support pain and ad waste are where the money leaks fastest), then you expand agent by agent. Setup is €250 per agent, and the Starter bundle (Luna + Apex + Atlas at €790/mo) exists precisely for this path.
Shopify gets 1:1 replication immediately. The conversation, ads, retention, creative and intelligence layers work with any platform from day one — they talk to WhatsApp, Meta, Google, Klaviyo and your courier, not to your store engine. The deep store integrations (Kairo’s catalog automation and Luna’s live order lookup) get their platform adapter built with the first client on WooCommerce, PrestaShop, MerchantPro or BigCommerce.
ChatGPT doesn’t know your orders, your courier, your ad account or your catalog — and it doesn’t act. A VA sleeps, quits, and doesn’t scale. Fleet agents are wired into your actual systems, remember everything, improve themselves on schedule, and work every hour of every day.
After the 3-month minimum, it’s month-to-month with 30 days’ notice. Because everything runs on your own accounts and infrastructure, cancellation is undramatic: you keep the server, the keys, the data, the tracking stack — everything. We designed away the hostage scenario on purpose.
Five founding slots. Setup at half price. A working AI department in 7–14 days.
Book a fleet demo callFree call, scoped to your store. If the math doesn’t work for your operation, we’ll tell you that on the call.